Customer Services Officer
Our Customer Services team needs one enthusiastic individual to be the vital front-line link between members of our community and Council’s variety of services!
The Position/ Person
Get excited for this awesome opportunity! Our Customer Services team needs one enthusiastic individual to be the vital front-line link between members of our community and Council’s variety of services!
If you're a people person, who thrives in a busy environment and who loves helping others, you already have an advantage.
We are seeking a Customer Services Officer who excels in delivering quality service, demonstrates professionalism and insight, and possesses strong cash handling and computer skills. These attributes are key to achieving success in this role.
Bring your:
Friendly and enthusiastic manner
Super team player focus and great sense of humour
Strong written and verbal communication skills
Ability to get things done in a busy environment
Excellent computer and technical ability skills
If you have a great work ethic, a positive attitude, and excellent problem-solving abilities, we want to hear from you. Your ability to communicate effectively, learn quickly, and pay close attention to detail will help you provide amazing experiences for our customers.
This is a permanent role and offers 40 hours per week. The annual salary for this role is $63,530.04 - $65,435.94 per annum. Check out a copy of the position description here. For further information please email us at jobs@timdc.govt.nz.
You must have the right to live and work in this location to apply for this job. Applications close at 5:00pm, 4th March 2026; however, we may appoint before the closing date if we find suitable applicants during the recruitment process! So if you are interested get your application in quick. Applications can be registered through our career’s website www.timaru.govt.nz/jobs.
The District
Timaru District is a thriving and innovative community. It is the central hub for the South Island, serving a large agricultural heartland, with a growing economy that provides the import and export gateway for primary sectors. We boast a Top 10 most loved beach in New Zealand and have access to mountains, rivers and lakes, making Timaru and ideal destination for recreational, sporting and cultural pursuits.
Lets not forget about that 7 minute commute to work!
The Organisation
The Timaru District Council aims to enable democratic local decision-making and action by, and on behalf of communities, to provide the social, economic, environmental, and cultural well-being of its communities in the present and for the future. With around 400 staff, there are a diverse range of roles from front facing community to support and technical specialists.
www.vtdevelopment.co.nz celebrates all the things we love about living in Timaru, from our affordable houses, to our easy commute, fantastic lifestyle and our successes. Come and join the story!
- Department
- Corporate & Communications
- Locations
- Timaru District Council
Timaru District Council
Employee Benefits
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Flexible Working Hours
We do our best to assist our employees to have a good work/life balance. We are open to flexible working conditions to make the role work for you and your lifestyle. -
Social Club
We have an active social club that engages in a variety of social events including monthly after-work socialising, themed mid year and end of year functions, sporting activities and family orientated functions. -
Flu Vaccinations
We want our employees to remain as fit and healthy as possible. We offer free flu vaccines to all staff each year (both flu jabs and oral tablets are offered). -
Regular Eye Checks
Vision checks are conducted for employees using Visual Display Units. -
Medical Insurance
All employees are eligible for discounted health insurance through Southern Cross. -
Employee Assistance Programme
A confidential and professional Employee Assistance Programme is available to all employees to assist with counselling, support, development and advice. -
Work Sports Teams
We have work sports teams for those who like to get out and exercise including Touch, Cricket and Croquet. -
Ergonomic Work Station Assessment
We encourage and support all of our employees to have a healthy work space and offer assessments to all staff wherever they work and whatever role they do. -
Wellbeing Committee (COSI)
Our COSI Committee strives to look after the wellbeing of the people of Timaru District Council. The committee's core values are: Customer Focus (internal and external), One Team, Successful, Integrity. The COSI Committee arrange many varying events including employee awards, morning tea quizzes, fundraising events/days, individual and interdepartmental competitions (eg. baking, gardening, Christmas decorating, moustache growing) , dress up days - all of which get excellent support and engagement from our people. The work of our committed committee members helps our employees to have fun, be happy, positive, creative, healthy and build stronger working relationships.
What the Timaru District Council can offer you:
- A forward-looking, friendly workplace that is respected in the industry.
- Hands on experience on large scale projects.
- An attractive and affordable lifestyle in one of the most stunning parts of the country.
- Real career progression and a real opportunity to make a difference to the community.
- A supportive and encouraging team environment.
Already working at Timaru District Council?
Let’s recruit together and find your next colleague.