Customer Services Officer
Our Customer Services team needs one enthusiastic individual to be the vital front-line link between members of our community and Council’s variety of services!
The Position/ Person
Get excited for this awesome opportunity! Our Customer Services team needs one enthusiastic individual to be the vital front-line link between members of our community and Council’s variety of services!
If you're a people person who thrives in a busy environment and who loves helping others, you already have an advantage.
The way you mix quality service with professional and insightful help, as well as your excellent cash handling and computer skills, will be what makes you a successful Customer Services Officer.
Bring your:
- Friendly and enthusiastic manner
- Super team player focus and great sense of humour
- Strong written and verbal communication skills
- Ability to get things done in a busy environment
- Excellent computer and technical ability skills
With your great work ethic, upbeat personality, and excellent problem-solving skills - you will be able to effectively and efficiently provide our customers with amazing service.
This role offers 40 hours per week. The salary range is between $60,504 to $62,319 per annum. You must have the right to live and work in this location to apply for this job.
If you're a fantastic communicator, fast learner, and have excellent attention to detail - let us know!
Check out a copy of the position description here. For further information, please email us at jobs@timdc.govt.nz.
Applications close at 5pm, 17th November 2024; however, we may appoint before the closing date if we find suitable applicants during the recruitment process! So if you are interested get your application in quick. Applications can be registered through our career’s website www.timaru.govt.nz/jobs.
The District
Timaru District is a thriving and innovative community. It is the central hub for the South Island, serving a large agricultural heartland, with a growing economy that provides the import and export gateway for primary sectors. We boast a Top 10 most loved beach in New Zealand and have access to mountains, rivers and lakes, making Timaru and ideal destination for recreational, sporting and cultural pursuits.
Lets not forget about that 7 minute commute to work!
The Organisation
The Timaru District Council aims to enable democratic local decision-making and action by, and on behalf of communities, to provide the social, economic, environmental, and cultural well-being of its communities in the present and for the future. With around 400 staff, there are a diverse range of roles from front facing community to support and technical specialists.
www.vtdevelopment.co.nz celebrates all the things we love about living in Timaru, from our affordable houses, to our easy commute, fantastic lifestyle and our successes. Come and join the story!
- Department
- Community Experience
- Locations
- Timaru District Council
Timaru District Council
Employee Benefits
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Flexible Working Hours
We do our best to assist our employees to have a good work/life balance. We are open to flexible working conditions to make the role work for you and your lifestyle. -
Social Club
We have an active social club that engages in a variety of social events including monthly after-work socialising, themed mid year and end of year functions, sporting activities and family orientated functions. -
Flu Vaccinations
We want our employees to remain as fit and healthy as possible. We offer free flu vaccines to all staff each year (both flu jabs and oral tablets are offered). -
Regular Eye Checks
Vision checks are conducted for employees using Visual Display Units. -
Medical Insurance
All employees are eligible for discounted health insurance through Southern Cross. -
Employee Assistance Programme
A confidential and professional Employee Assistance Programme is available to all employees to assist with counselling, support, development and advice. -
Work Sports Teams
We have work sports teams for those who like to get out and exercise including Touch, Cricket and Croquet. -
Ergonomic Work Station Assessment
We encourage and support all of our employees to have a healthy work space and offer assessments to all staff wherever they work and whatever role they do. -
Wellbeing Committee (COSI)
Our COSI Committee strives to look after the wellbeing of the people of Timaru District Council. The committee's core values are: Customer Focus (internal and external), One Team, Successful, Integrity. The COSI Committee arrange many varying events including employee awards, morning tea quizzes, fundraising events/days, individual and interdepartmental competitions (eg. baking, gardening, Christmas decorating, moustache growing) , dress up days - all of which get excellent support and engagement from our people. The work of our committed committee members helps our employees to have fun, be happy, positive, creative, healthy and build stronger working relationships.
What the Timaru District Council can offer you:
- A forward-looking, friendly workplace that is respected in the industry.
- Hands on experience on large scale projects.
- An attractive and affordable lifestyle in one of the most stunning parts of the country.
- Real career progression and a real opportunity to make a difference to the community.
- A supportive and encouraging team environment.
Customer Services Officer
Our Customer Services team needs one enthusiastic individual to be the vital front-line link between members of our community and Council’s variety of services!
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